Privacy Policy

1. Data Collection

Account Creation: When you create an account with RivalRift, you can register using your email. We collect relevant information from these platforms to simplify the registration process.

Technical Data: We collect data related to the device you use, such as IP address, device type, operating system, and browser.

Usage Data: We track how you use our platform, like the competitors you monitor, the leads and reports you generate, sharing habits, and other related metrics.

2. Data Usage

Service Enhancement: The data you provide helps us refine our offerings and improve the user experience.

Analytics: To understand user preferences and areas of improvement, we analyze the usage data.

Alerting & Reporting: We use the data you provide to power competitor monitoring, lead alerts, and weekly reports.

3. Data Sharing

DodoPayments: For processing payments, we use DodoPayments. While we don't handle payment data directly, DodoPayments will have access to necessary payment information.

AI Providers: Some features are powered by third-party AI APIs (e.g., OpenRouter and compatible providers). Data sent to these providers is subject to their privacy policies and terms of use.

Storage: User data is securely stored on our servers.

Legal & Business Transfers: We may disclose user data if required by law or in the event of a business transaction, like a merger or acquisition.

4. Data Protection

Security Protocols: We've implemented a mix of technical and administrative safeguards to ensure the security of user data. This includes encryption, firewalls, and regular security audits.

Data Deletion: Users can request data deletion by emailing us at [email protected]. Upon verification, we'll process the deletion within a stipulated time frame.

5. User Interactions

RivalRift surfaces public social content about the competitors you track. It's essential to understand the privacy policies and terms of those platforms, and to use the surfaced content responsibly and lawfully.

6. User Rights & Age Limitation

Age: RivalRift is intended for business use. You must be at least 18 years old, or meet the age requirements in your jurisdiction, to use the Service.

Data Rights: Users have the right to access, modify, or delete their personal data. Requests can be made through our designated email.

Changes to the Privacy Policy

We may update this Privacy Policy occasionally. We will notify our users of any significant changes and ensure the most recent version is available on our website.

Contact Us

For inquiries, concerns, or feedback regarding this Privacy Policy, please reach out to us at [email protected].

Thank you for choosing RivalRift. We're committed to respecting your privacy and creating a secure environment online.